Code Enforcement Process

We have probably all heard the old saying, “The only dumb question…is the one that didn’t get asked.” In the Department, we’d like to suggest that there are no dumb questions when it comes to how something or someone will affect your property and / or the quality of your life in our community.

Many people are not exactly sure what to do when they have a complaint regarding a possible violation.  When you submit a complaint, be prepared to provide the following information:

  • The specific type of complaint or nuisance.
  • Your name, address, and telephone number. 
  • Provide the exact location of the problem. We will need the house number and street name. If there is no address, then provide as much information regarding the location. I.e. northwest corner of Main Street and First Avenue.
  • Provide a brief description of the violation or complaint.
    • If your complaint is regarding a vehicle, then provide the license plate number, make and model, and color of the vehicle. State if the vehicle is on the street or private property.
    • If your complaint is regarding debris, then provide a brief description of the type of debris. Example of debris is: car parts, building materials, old tires, garbage, and the location where these items are stored on the property.
    • If your complaint is regarding an on-going activity rather than a physical violation, then provide us with a description of the activity, when it is occurring and the day and times it occurs.

If after an investigation of the problem, the Code Enforcement Officer finds that a violation has occurred or exists, further action will be taken to resolve the problem. This typically begins with the property owner receiving a written notice of the violation, with 5 - 30 days to correct the violation depending on the type of violation. City staff will re-inspect the property to confirm resolution of the problem. More often than not, violations are caused by lack of knowledge about codes and are easily & amenably resolved. Property owners will have the opportunity to discuss the violations and work in cooperation with Code Enforcement to correct problems that exist. If voluntary cooperation to correct the problem is not obtained, the Code Enforcement Officer can take the necessary steps to initiate prosecution of the violation through the legal system.  A solution to a 

Every effort will be made by the Code Enforcement Officer to utilize diplomacy, tact and friendly persuasion to gain cooperation in compliance with the City Codes when a violation is found.

If you have any questions regarding the information listed here or other procedures or violations regarding Code Enforcement, please call (512)312-5745.